“Why I always get Error Code 83 with Disney Plus? And I am not able to download or stream.” “Is anyone here getting Error Code 83 using the Disney Plus app when trying to stream or download? How did you fix it?” Are these your anxious or annoying look when you encounter Disney Plus Error Code 83? Error Code 83 is one of these frequent ones. When this happens, it can’t be more disappointed and frustrated. But we are here to help you. Follow us to figure out what is Disney Plus Error Code 83 and how to fix it in five methods.
What is Disney Plus Error Code 83?
When you are streaming videos and then get Error Code 83 on Disney Plus, it stands for the device compatibility issue or connection error. That is to say, this signal reminds you of not online watching with incompatible devices or under poor network. You should pay attention that strongly unstable network condition could be judged as Error Code 83 by Disney Plus by mistake.
Next this guide will explore five methods on how to fix Disney Error Code 83 so that you can run Disney Plus normally.
5 Ways to Fix Disney Error Code 83
Method 1: Check the compatibility of your devices with Disney Plus.
Since we know that compatibility is one of the reasons causing Error Code 83, then you’d better check it at the beginning when comes to the issue.
For this part, you should go for Disney Plus Helper Center to check if your employing devices (websites, mobiles, TVs) are on the lists of supported devices.
If you happen to know that your device is not supported by Disney Plus, then changing another compatible device helps you to fix Disney Plus Error Code 83 easily. While if your device has no problem, then try other following methods to find a further solution.
Method 2: Check your Internet connection.
For this part, you can test whether your Internet works or not on your devices.
1: If you are using computer or mobile devices, then you can easily test it by visiting the website speedof.me. Next you need to click “Start Test” and wait with patience to see the results.
2: If you are using other devices like gaming consoles, TV connected devices or smart TVs, there are two ways on checking network. Some of these devices can be applied to the first one way, while other devices may be matched with the second way. You should judge and operate according to your actual situations.
The first way is that to check your Internet within your current device.
- Step 1 Just find the “Setting” icon and tap it to enter “Network”.
- Step 2 Next you should select “Network Settings” (Some may don’t have this selection then proceeding to the next step can be fine).
- Step 3 Tap “Test Internet/ Network Connection” to check your Internet quality.
The second way is that you have to go “Search” icon of your online browser on your devices. Then visit the website speedof.me manually to start test.
Through method 2, if you figure out that it is your poor and slow Internet causes the Disney Plus Error Code 83, then we recommend you to strengthen it to tackle this problem. You can move your streaming devices closer to the router, or release other network-connected devices to speed up, or get another new signal. If Disney Plus Error Code 83 still exists while your device is compatible and network is feasible, don’t worry. Keep scrolling.
Method 3: Relaunch Disney Plus app and restart your device.
You are supposed to fully turn Disney Plus off on your devices instead of simply exiting. Then launch it again to see if the problem resolves.
- 1: On a computer, you should quit the web browser.
- 2: For mobile phones, you should clear its running cache by swiping this app off from the button of your screen.
- 3: As for gaming consoles and smart TVs, you should shut down Disney Plus.
- 4: If it doesn’t work, it’s time to restart your devices and enter Disney Plus to try again. Uninstall and reinstall this app can be helpful as well.
Method 4: Update Disney Plus and your supported devices.
Sometimes the old version of your app and devices may hinder your access to Disney Plus. It can be useful to check if there are any updates of your Disney Plus and other hardware by clicking “Settings”. Make sure they are up to date.